Outland USA Reviews

Based on 4 customer reviews and online research, outlandusa.com has a consumer rating of 4.0 out of 5 stars, indicating that most customers are very satisfied with Outland USA.

4.0 / 5.0

4 Reviews

5 Stars(3)

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4 Stars(0)

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3 Stars(0)

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2 Stars(0)

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1 Star(1)

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How would you rate Outland USA?

Customer Reviews (4)

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Stephanie Owens
Posted on 06/09/2021
Excellent customer service, great pricing!

I just received two of the cutest pairs of shoes! One pair is Dansko sandals (tried & true awesome brand I love) the others are OTBT sandals (my first purchase but they look like they will be comfortable & will last). They both fit great! But the best thing is that I ordered these Friday! This is Monday & they're already here! I'm amazed at how fast they arrived. The pricing is excellent & I love the selection. This is my first time buying from OutlandUsa, but won't be my last. I'm in an industry where everything is delayed right now & truly I'm so impressed by the speed my shoes arrived. So happy I tried them. Highly recommend (& I read reviews before I buy too).

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Tim Ortiz
Posted on 04/29/2021
Great!

My product shipped very promptly, was delivered before I expected it to get here, and was exactly what I ordered.
I was hesitant to order due to poor reviews on here, but everything was great! Would order from them again for sure.

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Vernon Nelson
Posted on 12/19/2020
Twice pay for one order

Hi! I create order without creating account in your store
After filling in all fields (credit card, address) i click “place your order” and nothing happens. All my steps i do from mobile phone iPhone
I check all fields again and press “place your order” again
I don’t receive any confirmation messages on my e-mail!
Then i check my money in credit card and see two same paid to you store
How can this do???
I need to cancel my second order!
Then I create account with same e-mail, from what I create orders
Then I don’t see my orders in my account ink.dude(at)mail.ru

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Terri Rice
Posted on 06/04/2020
Order fulfilled with absolutely no drama

Last Sunday I ordered a pair of Filson gloves that were the right size and color and that were discounted on OutlandUSA. I delayed in ordering the gloves for at least two weeks due to the negative reviews on this and one other website. But on another marketplace site (very big site that starts with an A) where OutlandUSA has a presence, they received a 95% seller rating. So I ordered the gloves. A day later the gloves were shipped and I received a tracking number. Four days later I received them. Absolutely no drama and everything was as expected. So for that reason I will order from them again. For me, I consider great customer service to be when I don't have to contact customer service at all.

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